During the emergency partial lockdown, the Bali Ngurah Rai Immigration Office has notified that in-person services have been temporarily suspended.


The closure of in-person service was begun to help the province government's attempt to reduce Covid-19 transmissions inside Bali's public sector institutions, according to an official announcement from the Ngurah Rai Immigration Office. The Immigration Class I Ngurah Rai Bali is closed for 14 days, beginning July 7th and ending July 20th, 2021.


In-person service is unavailable for both Indonesian residents seeking a new passport and foreign nationals seeking to extend their visa. Aside from that, the online service for applying online via the APAPO app is also temporarily stopped. Medical and other emergency immigration services are still accessible for Indonesian nationals.


Meanwhile, foreign nationals who need to extend their stay permission during the emergency partial shutdown can go to https://.izintinggal-online.imigrasi.go.id/. After completing the application, expats must send a confirmation message through WhatsApp to +6285967223300 (chat only) along with evidence of the online extension permission application. Expats and their sponsors are obliged to visit the immigration office if they are unable to extend their visa online. With strict preventive measures in place, the immigration office, as one of the key government sectors, is permitted to function at just 25% of its capacity. For further information, contact their call center at +623618468395 or text +6281236956667 through WhatsApp.