Jakarta residents will soon be able to get a queue number for applying or renewing their passports online under a new service, which will take effect starting on May 16.

Passport applicants can download the “Passport Queue” application via their smart phones. The online application service is still on a trial basis and for the time being, it will be valid only at the Class I South Jakarta Immigration Office. 

Immigration Directorate General secretary Friment FS Aruan said the service was provided because all this time, people had to stand in long lines at immigration offices either to renew their passports or to apply for new documents.

“This passport application is online-based. Hence, applicants can access the queue system via their smart phones. For the time being, only Android phones can access the system,” said Friment as quoted by kompas.com. He was speaking during a press conference at the South Jakarta Immigration Office on Wednesday.

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